Shipping Policy

At  Ajatine, your satisfaction is our priority. Below you’ll find details on our shipping process, return eligibility, and how to request an exchange.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email when your order ships, along with a tracking number.

Shipping Rates & Delivery Times

Within the USA:

  • Standard Shipping  (3–5 business days): $4.95 (FREE on orders over $50)
  • Express Shipping (1–2 business days): $14.95

International Shipping:

  • Available worldwide. Rates are calculated at checkout.
  • Estimated delivery: 7–14 business days.
  • Import duties and taxes may apply, and are the responsibility of the customer.

Tracking & Address Information

After your order is shipped, you’ll receive a tracking link via email. Please ensure your shipping address is accurate. We are not responsible for delays or losses due to incorrect addresses.

Lost or Delayed Packages

If your package appears lost, email us at info@ajatine.com and we’ll assist with locating the shipment or filing a claim with the carrier.